#Spideroak one update#
#Spideroak one upgrade#
#Spideroak one trial#
#Spideroak one free#

However, this can’t possibly be good for business.Īll the time, I was also unclear what had happen to my files. I’m not sure whether this happen because of a bad technical solution where SpiderOak disables user accounts to turn off their clients, or whether this is by design. But they never lock you out of your account and prevent you from paying up! Yes, they may suspend your account service, and yes, they may even delete all your files. I don’t believe I’ve experienced anything like this before from any online service provider of any kind.

#Spideroak one trial#

I don’t quite see how they expect to turn trial members into paying subscribers when they won’t let us login to our accounts to make the payment. You’re locked out when you don’t pay-up, and SpiderOak don’t even send you an email to inform you that your account has been locked. I tried logging in through their web interface where I was given the following error message: “Incorrect email/username or password.”Īs it turns out, you don’t get any further email notifications before your account is deactivated. However, the SpiderOak ONE client still gave me the same error message as before. This email was a promotion saying that “Today is a once in a lifetime opportunity”, promising “20% off of any of SpiderOak’s annual plans.” I thought that was a good deal and decided to keep SpiderOak ONE for a couple of months while I evaluated other backup providers.

#Spideroak one update#

Less than a week later, I received the first email update since the notice calling me to action. I assumed my problem was related and ignored the situation for another few days. I though maybe they were experiencing server difficulties, and noticed that SpiderOak was apologizing to customers on Twitter for outages on other SpiderOak services. SpiderOak can’t reach the server to retrieve a secure login URL for you account. When I clicked Account within the client I received the following error message: I believed I’d receive one or more emails urging me to pay-up or have my backed up data deleted.Īfter three–four days, my SpiderOak ONE clients all switched from saying “Connected” to “Disconnected”. In lack of more clear instructions, I thought I’d wait and see what would happen. However, please note that the email doesn’t say exactly what will happen to your account. I read the above email as “you’ve got to update or the clients will stop working and we’ll eventually delete your data”.

If you’ve any questions or feedback for us, please reply and our team will be happy to work with you.Īll the best, Adam Tervort, Customer Success Director To take advantage of this deal, simply click the button below to log in to your Account page, click Change in the ONE Plan section, then select the Welcome to SpiderOak 10% Discount. Get 1 000 GB of storage for 10% off the normal annual price.

#Spideroak one upgrade#

Today is the final day of your trial to continue using your account and retain the 13,68 GB of data you’ve already uploaded you’ll need to upgrade to one of our paid plans.Īs a reminder, we have a special deal for you - 10% off our most popular plan. I hope you’ve enjoyed your 21 day trial of SpiderOak ONE. If you haven’t read my feature review of SpiderOak ONE yet, then I can summarize it by saying I wasn’t too thrilled about their cloud backup service, and especially not their backup client software.Īfter my three weeks were up, I received the following email titled “ACTION REQUIRED: Your SpiderOak ONE trial ends today”: For trail offerings, that’s a respectable offer. All they asked for was an email address, and they didn’t require me to give away my credit card details to evaluate the service. I was given a three weeks and a 250 GB account to evaluate a SpiderOak ONE.

#Spideroak one free#

As a small addendum that didn’t fit in my review, I’d like to talk about how I was treated after my free trial had expired. I had signed up for a free 21-day trial account of SpiderOak ONE, and used that to write my SpiderOak ONE review.